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Shop For Trendy Watches For Men & Women From Multiple Brands

Make a bold statement by wearing the latest designs of watches from our varied collection.

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Frequently Asked Questions
  • How can I return my purchase?+

    After making a purchase, you can return the product within 6 days. Please make sure that you place a return request with us within 7 days of receiving your products. For more information, please refer to our Refund Policy .

  • Do I have to pay extra taxes or shipping fees?+

    At Stonex Jewellers, we don’t charge hidden taxes or fees on your order. As for shipping fees, it is totally free if you order above $100. For more information, please refer to our Shipping Policy.

  • Can I cancel or modify my order after it's been placed?+

    If you wish your order to be modified, please visit our delivery partner’s portal to track the order and make the changes. You can also contact us to help us assist you with the changes. For further information, please refer to our Shipping Policy.

  • What if the product I want isn’t in stock?+

    At Stonex Jewellers, we have a great demand from wonderful customers like you. If the product is sold out, it is usually replenished within a few business days and you can buy it again. You can subscribe to our newsletter to get latest updates on your Wishlist and in-stock items.

  • Do I get warrantee on all watches?+

    At Stonex Jewellers, we provide manufacturers warranty on every product except on dress watches. These can be repaired directly from the manufacturing brand and get customisations done, if need be.

  • How long will it take for my order to arrive?+

    It depends on the time of placing the order. On holidays and weekends, we take up the orders on the next business day and ship to you as soon as possible. You can look at the expected delivery time when placing the order, and also check scheduled delivery in our Shipping Policy.

  • Can I return a watch bought online in-store?+

    Yes, we can accept your watch in store if it was bought online. You can visit our store inOtahuhu, Auckland for further assistance.

  • What happens if my watch comes damaged or defective?+

    We understand your concern and we’re committed to providing you with a hassle-free shopping experience. You can return a damaged item, please contact us within 7 days of receiving the order so we can initiate the return process quickly. In the meantime, we request you to keep the product packaging and receipts intact.

  • Which watches are the most popular?+

    Branded watches are the most popular amongst people. People trust watches like Casio, G-Shock, Guess, and Citizen watches. Find all of these top brands on Stonex Jewellers.

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